Services
Hardware replacement
Replace failed receipt printers, workstations, cameras, network equipment or any IT related hardware.
UPS management
Replace faulty UPS batteries and run diagnostics
Re-arrange power for minimal future downtime
Re-arrange power for minimal future downtime
Rack equipment
Replace equipment in existing rack or backboard
Clean cabling with labels
Clean cabling with labels
Remote Screen view
Screen share for remote diagnostics while preserving administrator credentials
Cameras
Re-position non-PTZ cameras
Install replacement cameras
Install replacement cameras
Power Cycle/Reboot
When a switch/router/device locks up and it needs to be rebooted on site
Cabling
Replace faulty patch cables or replace damaged wall jacks
Clean and validate fiber and copper connections
Clean and validate fiber and copper connections
Vendor/Site access
Provide connectivity vendors are not allowed to do.
Work with building management in leased spaces for building wide power or cooling changes
Work with building management in leased spaces for building wide power or cooling changes